The life of an ATM ISO and IAD is go-go-go all the time. While you’ve been trekking from terminal to terminal by day and fumbling with scanners, faxes and paperwork, how many times have you wondered if there was a better way? The emergence of mobile ATM management could be exactly the kind of relief from hit-and-miss terminal visits and paperwork dilemmas you’ve been waiting for.
As a free mobile ATM management tool, MobileTMS streamlines the work for you. This tool provides access to real-time transaction details and terminal-specific information for faster setup and troubleshooting. It’s a more productive way to spend your time—getting ATMs online faster and reducing ATM downtime with better ATM monitoring. Also get quick access to manufacturer contacts from an extensive directory, or look up error codes and potential resolutions in a few clicks—this single tool can turn any given day for any ATM ISO into a more productive one, regardless of whether or not Switch Commerce is your ATM company.
Getting Your Hands On This ATM Management Tool
A smartphone tool like the Switch Commerce MobileTMS should be in your arsenal for ATM management—it was built to have every feature a technician could need, right in the palm of his hand. Free to download and use, MobileTMS is available in Apple’s App Store and the Android Marketplace for smartphone users as a free download. Once the app is installed on your smartphone, the free features are unlocked for any ATM ISO to use right away.
Helping the ATM ISO Get More Done
The greatest boon in using MobileTMS on a daily basis may be its ability to help you reclaim time. For starters, this mobile app can give any ATM ISO and IAD insights and status information on all the terminals each mile along your route, up to 8-miles around your current location. You won’t miss a beat in any given neighborhood. And this is just one of the things MobileTMS does to relieve burdens on the road. And you don’t even have to be a customer or logged in to check this service out.
Bringing a new terminal online or moving terminals becomes as easy as easy as opening the app and voicing a command. Features like the terminal locator, terminal picture uploading, real-time alerts, terminal reports and transaction look-ups make it easier and faster to work without splitting your day between your desk and the field.
Imagine too how this application simplifies your ATM monitoring and ATM management at remote events. When you are the ATM ISO providing terminals for a concert, festival, convention, or sporting event, the MobileTMS opens a whole new world of opportunity for maintaining cash levels, security and customer service. Any user gets touchpad and voice command access to real-time transaction data. With a one-touch login, your entire ATM online portfolio is at your fingertips, making your ATM processing more accessible than ever before.
MobileTMS – Other Practical Ways To Use This Mobile App
A New Level of ATM ISO Accessibility
MobileTMS also comes in handy for traveling to terminals in unfamiliar areas or other cities. The app gives an ATM ISO the instant ability to filter out terminals any number of ways. For example, let’s say you have terminals in another state. To look for a terminal in your immediate vicinity, open the app and say, “ATMs near me.” With your list of terminals, the app can pull up directions to the ATM of your choice. Simply ask and your smartphone’s GPS will engage to get you there.
Vault Cash Monitoring On The Go
Even more compelling for bringing immense efficiency to your work out in the field is the notion of seeking out ATMs with low vault cash. Want to find the ATMs with cassettes running below $2,000? Speak into the MobileTMS and say, “ATMs near me with under $2,000.” In seconds, up-to-the-minute information is in the palm of your hand.
ATM Management By Voice Command
For business on the go, it’s especially convenient to be able to keep your eyes on the road—this app is hands-free because it can listen for voice commands. Just speak into your phone, and your request is recognized and delivered on the spot. With a phrase as simple as, “Terminal stats by balance: low to high” the MobileTMS app searches for and sorts your terminal info. Seconds later, your ATM onlineportfolio is delivered in the report order you requested–no buttons to push, no screens to drag. The app is even programmed to recognize partial terminal names (and location names) if you’re unsure of the exact ATM name you’re searching for.
A Few Other Hot Features
Switch Commerce customers also love these built-in Mobile TMS features made for the ATM ISO.
- ACH summary – choose a date and bank account to see where deposits were made and when
- Clone terminals – in less than a minute, generate a brand new terminal ID without paperwork, meaning that any terminal can be up and running before you leave the site.
- Configure terminals – everything you need to get a terminal ready to process. You can even search by a partial terminal name to get going.
- Alerts bar – every terminal page gives an overview with an alert banner at the top to keep you informed
- Edit terminal info – update address and cassette amounts on the run. In case you forget to update a terminal from its prior event, you can even change the surcharge amount through your phone or add notes about a terminal.
- Settlement details – see vault cash accounts and splits
- History of cash loads – see how much and when individual denominations were loaded
- Pending dispute representation – for any pending disputes for a terminal, you can represent the journal back to Switch Commerce while on site, without a fax or a scanner. Use your phone to snap a picture and upload the transaction information by image to the app.
An Extra Perk for Consumers Using Your Terminals
MobileTMS even works for consumers on the go. Cardholders with smartphones can use MobileTMS to look up any terminals near to them. With a few voice commands, cardholders can also engage the GPS capabilities to get directions to your ATM. Should the cardholder encounter an issue, you have MobileTMS instantly accessible to resolve cardholder issues and terminal problems in real-time. That is smart and convenient.
Switch Commerce provides merchant services like ATM processing and ATM portfolio management to help ATM ISOs and IADs keep terminal uptime high. Switch Commerce also offers convenient debit and credit card processing at a fair price with unlimited stateside support around the clock.